Terms & Conditions

 For Classes

- all classes are recommended for students age 16 or above
- no experience required for all beginner classes, details please refer to each course descriptions

- ❗NO cancellation / refund / reschedule after payment confirmation❗

- Pictures are for reference ONLY, color and design varies

- NO video or voice recording

- apron, tools & cake boxes will be provided

- ❗please bring a handkerchief or towel for the lesson❗ THIS IS VERY IMPORTANT❗ tissue is not acceptable

- edible arts are extremely sophisticated and defined, please wear glasses if necessary



For Purchasing
- All purchases are first-come, first-served. Please order 7days in advance. Urgent Orders are to be charged extra HKD500 up.

- The product list is not exhaustive. Please feel free to discuss with us about cake designs.

- Product design would not be changed after payment. No refund or rescheduling would be entertained.

- Pictures are for reference only. Every product is handmade and is therefore unique. Please allow subtle differences in color and shape.

- Delivery service will be suspended 2 hours before and during Typhoon signal no.8 or black rainstorm warning signal is hoisted. Please contact us for pickup arrangement.

- If there is major damage to the cake during the delivery to the extent that it is no longer recognizable, full refund would be proceeded in 5-7 days.

For Delivery

1) Door-to-Door delivery pay by receiver, subject to district areas 

2) Self-Pickup at our cakeshop, by appointment ONLY

     Tuesday - Sunday 1100-1800

3) Free Delivery upon purchase of HKD5000

 

 

 In case of disputes, Gloria's CakeCraft reserves the rights of final decision.